Privacy Policy

At Saidi Homes, your privacy is not a formality — it is a commitment. This Privacy Policy sets out clearly and transparently how we collect, use, store, and protect your personal data when you interact with us through our website, services, communications, and any other touchpoint. By using our services, you agree to the practices described in this policy.

1. WHO WE ARE

Saidi Homes Real Estate is a licensed real estate brokerage registered and operating in Dubai, UAE. We specialise in residential sales, off-plan investments, commercial properties, property management, mortgage facilitation, and Golden Visa advisory services.

Registered Office: Al Manara Tower, Office 2410, Business Bay, Dubai, UAE

Email: admin@saidihomes.org

Website: www.saidihomes.com

2. INFORMATION WE COLLECT

Information You Provide Directly

When you contact us, submit an enquiry, or use our services, we may collect:

Full name
Email address
Phone number
Nationality and residency status
Property preferences and requirements
Financial information relevant to your property search or mortgage application
Documents you choose to submit, such as passport copies or proof of funds
Employment details, where relevant to mortgage or tenancy applications

Information We Collect Automatically

When you browse our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on site
Location data (approximate, based on IP)
Cookies and analytics data (see Section 8)

3. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

To respond to your enquiries and provide the services you have requested
To match you with suitable properties, developers, or financing options
To process mortgage or tenancy applications on your behalf
To manage ongoing client relationships and transactions
To send you relevant market updates and property opportunities, where you have consented
To comply with our legal obligations under UAE law, including RERA and DLD requirements
To improve the performance and usability of our website
To prevent fraud and protect the integrity of our services

4. LEGAL BASIS FOR PROCESSING

We process your personal data on one or more of the following legal bases, in accordance with UAE Federal Decree-Law No. 45 of 2021:

Your explicit consent, where obtained
The performance of a contract to which you are a party
Compliance with a legal obligation applicable to Saidi Homes
Our legitimate business interests, provided these do not override your rights

5. DATA SHARING AND DISCLOSURE

Saidi Homes does not sell your personal data. We may share it only in the following circumstances:

With trusted third-party service providers who assist in delivering our services, such as CRM platforms, analytics tools, and mortgage partners — all bound by confidentiality obligations
With developers, banks, or brokers where necessary to fulfil a specific instruction or transaction on your behalf
With legal or regulatory authorities, including the Dubai Land Department (DLD) or RERA, where required by law
With internal teams for the purpose of managing your enquiry or transaction

We do not share your data with third parties for their own marketing purposes.

6. DATA RETENTION

We retain your personal data only for as long as is necessary to fulfil the purposes set out in this policy, or as required by applicable UAE law. For completed transactions, records are typically retained for a minimum of five years in compliance with UAE regulatory requirements. Where data is no longer required, it is securely deleted or anonymised.

7. YOUR RIGHTS

In accordance with UAE Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion of your data, subject to legal retention requirements
The right to object to or restrict certain processing activities
The right to withdraw consent at any time, where processing is based on consent
The right to lodge a complaint with the UAE Data Office

To exercise any of these rights, please contact us at: admin@saidihomes.org

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content. You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

We use the following types of cookies:

Essential cookies — required for the website to function correctly
Analytics cookies — to understand how visitors interact with our site
Marketing cookies — to deliver content relevant to your interests, where consent has been given

9. SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures are reviewed and updated regularly in line with industry standards. While no system can guarantee absolute security, we take our responsibility to protect your data seriously and respond promptly to any identified risks.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including developer portals and social media platforms. Saidi Homes is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

11. INTERNATIONAL DATA TRANSFERS

As a business operating across multiple markets including the UAE, Europe, and Africa, your data may be transferred to and processed in jurisdictions outside the UAE. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable law. By using our services, you consent to such transfers where necessary.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in applicable law, regulatory guidance, or our data practices. When we do, the revised version will be posted on our website with an updated effective date. We encourage you to review this page regularly. Continued use of our services following any update constitutes acceptance of the revised policy.

13. CONTACT & DATA PRIVACY ENQUIRIES

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us directly: